Surrey Heath Vacations & Trips from $629

We had a nice pleasant stay. The twin room was very spacious and well circulated. The check-in process was very easy and the man helping us was very nice and offered to carry bags. We had some problems with the TV and shower but these were quickly rectified by the kind man.

The staff was really helpful and the room was great for a family.

The room was beautiful!! It’s recently been done apparently, and there was a lovely hamper and fridge with food and drinks included. The only issue was the shower wasn’t amazing and was hard to get to the right temperature. Otherwise staff super lovely to and great pub! Highley recommend - Lauren

Dated and tired, in need of a renovation however very spacious rooms. Good selection of tea and coffee in the room. Staff fantastic and very attentive.

Hotel was ok, not worth the price. Previously stayed at the Bloc which was closer and more convenient. The train between terminals was good and fairly quick. Worst part of the stay was the service. The parking should be subsidised for guests, the man working on reception said I did not need my parking ticket to be validated and therefore I was significantly over charged for parking. When I complained to reception they were unhelpful, admitted the ticket should have been validated, but said the only way to get my money back was to complain via the website. Shocking customer service. My recommendation is to go to the Premier Inn next-door or The Bloc, better service and value for money.